Privacy Policy

This Privacy Policy explains how Semin Ayçe Abut, trading as LuxPati by Luxhijyen (“we”, “us”), Çiftlik Mah. 166. Sok. A Blok No:2/C, Fethiye, Muğla 48300, Türkiye, collects, uses and protects your personal data when you use this website, in line with Turkey’s Law on the Protection of Personal Data No. 6698 (KVKK).

What We Collect

Contact details: name, email address, phone number, delivery and billing address
Order details: products purchased, order value, order history
Account details, if you create an account (username, password – stored securely)
Technical data: IP address, browser type, pages visited (via standard website analytics)

We do not collect or store your full card details. Card payments are processed directly by our licensed payment provider, iyzico, under its own security and privacy standards.

Why We Use It

To process and deliver your orders
To communicate with you about your order, or respond to enquiries
To send you information about new products and offers, where you have agreed to this (you can unsubscribe at any time)
To meet our legal and tax obligations
To improve our website and service

Who We Share It With

We share personal data only where necessary: with our payment provider (iyzico) to process payments, with delivery/courier companies to fulfil your order, and with our hosting and email service providers who help operate this website. We do not sell your personal data to third parties.

How Long We Keep It

We retain order and invoice records for as long as required by Turkish tax law, and other personal data only for as long as necessary for the purposes described above.

Your Rights Under KVKK

You have the right to learn whether we process your personal data, request information about it, ask for correction or deletion, and object to certain processing. To exercise these rights, contact us using the details below.

Cookies

This site uses cookies to operate the shopping cart and checkout, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.

Contact

Semin Ayçe Abut (Luxhijyen)
Çiftlik Mah. 166. Sok. A Blok No:2/C, Fethiye, Muğla 48300, Türkiye
Email: info@luxhijyen.com
Phone: 0536 842 70 05